Skip Navigation

Online Banking

Online Banking service will allow you to access your accounts over the Internet 24 hours a day.

Citizens Bank & Trust provides you with convenient, full site GeoTrust EV RSA CA G2 security and 2FA password-protected access to all your accounts, day or night, from anywhere in the world.

Online Banking

Our online banking allows you to:

  • Review all of your accounts on one screen.
  • Check current balances.
  • View daily account activity - keep track of withdrawals, deposits, and payments.
  • Transfer funds internally.
  • Reorder checks.
  • Pay bills online.
  • Make loan payments.


Self-Password Reset option for Online Banking!


Online Banking Login on www.cbtky.com
  1. Select the Forgot? Button link if you become locked out or cannot remember the password.
  2. Complete the fields, and then follow the prompts. An email or text message is sent after you select the option, this is valid for two hours from the time the email was originally sent. The date and time stamp are local time. Your device settings determine the date and time stamp.
  3. Please check your email or SMS Device to find your link or verification code.
  4. Enter a new password, re-enter your new password and Submit.

Password Rules
  • Must be between 8 and 20 characters in length
  • Must contain at least 1 letter
  • Must contain at least 1 number
  • May contain the following special characters +_%@!$*~
  • Must not match or contain your ID
  • Must not match one of the previous 4 Passwords

Mobile App
  • Select the Forgot? Button link if you become locked out or cannot remember the password.
  • Complete the fields, and then follow the prompts. An email or text message is sent after you select the option, this is valid for two hours from the time the email was originally sent. The date and time stamp are local time. Your device settings determine the date and time stamp.
  • Please check your email or SMS Device to find your link or verification code.
  • Enter a new password, re-enter your new password and Submit.